Privacy Policy
1. General provisions
1.1. Electrica Group LLC (the Company) respects the right to privacy and values the trust of its customers, partners and employees. We comply with the requirements of the Law of the Republic of Armenia on the Protection of Personal Data.
1.2. This Policy sets out the principles by which the Company collects, uses, stores and discloses information provided through its website, www.electricagroup.am (the Site). Please read this Policy before providing the Company with your personal data.
1.3. By using the Site and providing personal information through it, you consent to the provisions of this Policy.
1.4. The Site may contain links to the websites of other organisations. The Company is not responsible for the privacy policies of those sites and recommends that you review them before providing any data there.
2. Collection and use of information
2.1. The Company collects, stores and uses personal data in order to provide services and understand the needs of its customers. In particular, the data is used to stay in touch with you, fulfil orders and provide services, inform you of changes to service terms and new offers, improve service quality and improve the Site.
2.2. The data received is not transferred to third parties without your consent, but may be used within the Company by any of its structural or regional divisions.
2.3. The information you provide is stored in the Company's database, which is updated whenever new data is received.
3. Access to information
3.1. The Company grants access to your personal data only to those employees who need it to provide you with services, communicate with you or otherwise process your data.
3.2. The Company does not sell or otherwise transfer your personal data to third parties without notifying you in advance and obtaining your consent.
3.3. Organisations hosting the Site and other parties that assist the Company in operating and maintaining the Site are not considered third parties, provided they undertake to keep that data confidential.
3.4. Non-personal (anonymised) information about you may be used for analytics, marketing or improving the Site.
4. Your choices
4.1. The Company gives you the opportunity to receive information about new products, services and special offers. These materials are sent electronically. If you do not wish to receive them, you may opt out at any time by contacting the Company.
5. Cookies
5.1. The Site uses cookies to operate, to remember your chosen language, cart and favourites, and for anonymised visit analytics. You may block cookies in your browser settings, but some functions of the Site may then work in a limited way.
6. Information security
6.1. Any data you enter on the Site is protected by up-to-date technologies, including an encrypted HTTPS connection. The Company applies organisational and technical security measures to protect your personal data.
7. Deleting your data
7.1. If you would like the personal data you provided to the Company through the Site to be removed from its databases, or wish to receive a copy of the data held about you, contact the Company using the details below.
8. Changes to this Policy
8.1. Any changes to this Policy will be published on this page, so you will always know what information the Company collects and how it uses it.
9. Contact
For any questions, contact us at sales@electricagroup.am, +374 55 20 09 02, Electrica Group LLC, 8/1 Davit Anhaght St., Yerevan.